Delivery Info

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Local Delivery

*Free Same Day Delivery Anywhere in East London on orders £50 and above.
On all orders under £50 a standard £4.99 charge will apply.

Mainland UK Delivery Information

*Free Delivery For all orders totaling £50.00 or above.
Delivery charges applicable for orders under £50.00 is £7.99.

As the items we supply are Perishable, the responsibility lies with the customer to ensure that the parcel is accepted on the day of delivery. If an attempt was made to deliver and was failed due to nobody being present at home, then the responsibility and liability for the loss of goods lies with the customer, in this respect no claim can be made against Heathway Foods.

*Next day delivery is dependent on product availability and cannot always be guaranteed.

Here at Heathway Foods, we aim to provide you with a punctual and reliable service. We are committed to a 2 working day turnaround from the moment you place your order with us.

We appreciate you would want to know when your delivery will arrive, therefore please find an estimated delivery guideline below:

Order DayDispatch DayArrival Day
Monday before 2pmMondayTuesday
Tuesday before 2pmTuesdayWednesday
Wednesday before 2pmWednesdayThursday
Thursday before 2pmThursdayFriday
Friday before 2pmFridaySaturday
Saturday any timeMondayTuesday
Sunday any timeMondayTuesday


Our courier service will aim to deliver your goods between the times of 8.00 Am – 6.00 Pm. Delivery may sometimes take an additional day due to seasonal variations or volume.

Your delivery will arrive in an insulated box containing ice packs and is chill test safe for up to 48 hours in an unopened consignment.
It is important that all products should be refrigerated as soon as you open your package.

All orders are delivered by our logistics partner Apc overnight couriers.
It is important that you ensure somebody is present at the delivery address to collect your order, or alternatively, please make sure you fill in the ‘Delivery Instructions’ and provide the driver with as many details as possible – for instance you may request to have your box delivered to a neighbour’s house or put in a safe place (shed or porch). The courier will always look for a safe location to leave your parcel should you not leave any delivery instructions and there is nobody home to collect the goods.

We deliver to all post-codes throughout England and Wales and a large portion of Scotland, however there are some remote locations to which we cannot provide a delivery service. We cannot deliver to some postcodes,

If you have any specific requests or preferences, please email info@heathwayfoods.com or telephone our customer care team on 07930 125260 and we will try to accommodate as much as possible.