We offer delivery services in select areas and you can also pick up your orders from Heathway Cash and Carry, located at 235-241 Heathway, Dagenham RM9 5AN. We might need to limit deliveries to certain areas, especially if there have been repeated issues with delivery attempts. Your understanding is appreciated.
Delivery and collection times can vary. If we can't meet the agreed delivery date, we'll let you know as soon as possible and work with you to set a new date or offer a refund. We strive to meet delivery dates, but sometimes things don't go as planned, and we apologize for any inconvenience this might cause. We'll deliver your goods to the address you provide. Please make sure someone is available to receive the delivery. Once the goods are delivered, they are your responsibility. You can also choose to collect your order from our store at Heathway Cash and Carry, 235-241 Heathway, Dagenham RM9 5AN.
If you're not home and haven't left specific delivery instructions, our courier will leave a card asking you to contact them to rearrange delivery. Please do so at your earliest convenience to avoid additional charges or cancellation of your order. If we leave the goods on your doorstep or with a neighbor as per your instructions, and they are stolen or damaged, we cannot be held responsible. However, we may offer a refund or other compensation at our discretion.
We aim to provide the best service possible and appreciate your understanding and cooperation. Thank you for choosing Heathway Foods!